Last updated: 31/09/2024

Neatly Home Organisation ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and other contact details.

• Service-Related Information: Information related to the organisation services we provide, such as details about your home or office, preferences, and any other information you choose to provide.

• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.

• Cookies: We use cookies to enhance your experience on our website. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use your personal data to:

• Provide and manage our services, including scheduling appointments and delivering personalised organisational solutions.

• Communicate with you regarding your inquiries, bookings, and updates about our services.

• Improve our website and services through analysis of usage data.

• Comply with legal obligations and protect our rights.

3. Legal Basis for Processing

Our legal basis for processing your personal data includes:

• Contractual Necessity: Processing your data is necessary to fulfill the contract between us when you use our services.

• Legitimate Interests: We may process your data to improve our services and for marketing purposes, provided that these interests are not overridden by your rights.

• Consent: We may also rely on your consent to process certain types of data. You can withdraw your consent at any time.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as IT support or payment processing.

• Legal Requirements: We may disclose your data if required by law or to protect our legal rights.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. When your data is no longer required, we will securely delete or anonymise it.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.

• Rectification: You can request that we correct any inaccurate or incomplete data.

• Erasure: You have the right to request that we delete your personal data.

• Restriction: You can ask us to restrict the processing of your data in certain circumstances.

• Objection: You have the right to object to the processing of your data for direct marketing purposes.

• Data Portability: You can request that we transfer your data to another organization or to you in a structured, commonly used format.

To exercise these rights, please contact us at neatly.ie@gmail.com

7. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure.

8. International Transfers

Your data may be transferred to and processed in countries outside of the European Economic Area (EEA). If this occurs, we will ensure that adequate protection is in place to safeguard your data in accordance with GDPR.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date at the top will be revised. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Neatly Home Organisation
5 Burnaby Park, Greystones,

Co.Wicklow
Neatly.ie@gmail.com
0852033053

11. Complaints

If you are not satisfied with our response to your data protection queries, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.

Data Protection Commission Contact Details:

Website: https://www.dataprotection.ie
Phone: +353 57 868 4800 / +353 (0)761 104 800
Email: info@dataprotection.ie